Purpose Provides good suggestions about how to introduce new and emerging technologies in public library environments that may not initially welcome change or new methods of doing things or utilizing technology more effectively.Design/methodology/approach The article is in the form of suggestion for actions. Findings Trying different things is the key here and overcoming excuses about why it is not right or the timing is not there to do something different. There are human as well as environmental reasons why technology is not embraced when it can make a real impact in how things are done. Originality value Demonstrates how change is good and what it takes to exercise risk in public libraries and try something new and powerful. That empowerment technology allows can be introduced in different ways and this piece introduces different approaches to test, pilot and launch new technologies and how to evaluate the experience.